Shipping policy

Rent Your Retro

Effective Date: [add date]

Rent Your Retro (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

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Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you book, contact us, or subscribe, you may provide:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by third-party providers)
• Event details related to your rental

Automatically Collected Information

When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referring websites

This information helps us improve website functionality and user experience.

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How We Use Your Information

We use your information to:
• Process bookings and payments
• Fulfill rentals and ship equipment
• Communicate about your order, updates, or support requests
• Send occasional marketing emails (you may opt out at any time)
• Improve our website, services, and customer experience
• Comply with legal and business obligations

We do not sell, rent, or trade your personal information.

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Payment Processing

All payments are processed through secure third-party payment processors. Rent Your Retro does not store or have access to your full credit card details.

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Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business, such as:
• Payment processors
• Shipping carriers
• Website hosting and booking platforms
• Email and marketing service providers

These providers are required to keep your information confidential and use it only to perform services on our behalf.

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Cookies & Tracking Technologies

We may use cookies, pixels, or similar technologies to:
• Understand website traffic and usage
• Improve site performance
• Support advertising and remarketing efforts

You may disable cookies through your browser settings, though this may affect website functionality.

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Email Communications

If you opt in to receive emails from us, you may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails. Transactional emails related to your booking may still be sent.

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Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed to be 100% secure.

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Children’s Privacy

Rent Your Retro does not knowingly collect personal information from individuals under the age of 18. If we learn that such information has been collected, we will take steps to delete it promptly.

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Your Rights

Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction or deletion of your data
• Opt out of marketing communications

Requests may be submitted using the contact information below.

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Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

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If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Rent Your Retro
Email: [your business email]
Shipping Policy

Rent Your Retro

Shipping Timeline

All Rent Your Retro camera rentals are shipped to arrive two (2) days before the scheduled wedding or event date listed at the time of booking.

This early delivery allows time for:
• Package arrival and setup
• Reviewing instructions
• Resolving any shipping-related issues before the event

Event dates are locked in at booking. Rent Your Retro is not responsible for issues caused by incorrect or incomplete event dates provided by the renter.

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Return Shipping Requirement

All rental equipment must be shipped back within two (2) days after the wedding or event date.
• Return shipping instructions and materials will be included with your order
• The return package must be dropped off with the designated carrier no later than two (2) days after the event
• Failure to ship within this timeframe will result in a late fee of $50 per day, charged until the equipment is returned or deemed lost

Early returns do not qualify for partial refunds.

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Shipping Delays & Carrier Issues

Once a package has been handed off to the shipping carrier, Rent Your Retro is not responsible for delays caused by:
• Weather
• Carrier service disruptions
• Acts of God
• Incorrect address information provided by the renter

If tracking confirms the package was shipped on time, carrier delays do not qualify for refunds.

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Address Accuracy

Renters are responsible for providing a complete and accurate shipping address. Any delays or losses caused by incorrect address information are the renter’s responsibility.

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Lost, Late, or Unreturned Equipment

Failure to return equipment by the required deadline may result in:
• Accrued late fees
• Replacement fees for lost or unreturned equipment
• Additional charges as outlined in the Rental Agreement

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Agreement to Shipping Terms

By completing a booking with Rent Your Retro, you acknowledge and agree to this Shipping Policy and all related rental terms.