Refund policy

Cancellation Policy

Because our cameras are limited, curated, and reserved specifically for your event date, all bookings block inventory that cannot be re-rented last minute.
    •    Cancellations made 90 days or more before the rental start date
→ Eligible for a full refund, minus any non-refundable processing fees.
    •    Cancellations made 60 days before the rental start date
→ Eligible for a 50% refund of the rental fee.
    •    Cancellations made fewer than 30 days before the rental start date
→ No refunds will be issued.

Event Date Changes

If you need to change your event date and notify us at least 90 days in advance, we will make one attempt to transfer your rental to a new available date at no additional charge.
    •    Date changes are subject to availability
    •    Only one date change is permitted per booking
    •    If the new date is unavailable, standard cancellation terms apply