Refund policy
Cancellation Policy
Because our cameras are limited, curated, and reserved specifically for your event date, all bookings block inventory that cannot be re-rented last minute.
• Cancellations made 90 days or more before the rental start date
→ Eligible for a full refund, minus any non-refundable processing fees.
• Cancellations made 60 days before the rental start date
→ Eligible for a 50% refund of the rental fee.
• Cancellations made fewer than 30 days before the rental start date
→ No refunds will be issued.
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Event Date Changes
If you need to change your event date and notify us at least 90 days in advance, we will make one attempt to transfer your rental to a new available date at no additional charge.
• Date changes are subject to availability
• Only one date change is permitted per booking
• If the new date is unavailable, standard cancellation terms apply